Advantages & Disadvantages of E-Commerce

Advantages

Some advantages that e-commerce can provide include:

• Being able to conduct business 24 x 7 x 365
• Global marketplace
• Speed
• Possible reduced costs
• Allowing customer self service

Disadvantages

Some disadvantages and constraints of e-commerce include:

• Delivery time / slow access to purchase
• Inability for the customer to read a packaging and see product
• Returning goods can be difficult & inconvenient
• Privacy & security issues / concerns
• Lack of personal service
• Size & number of transactions is usually limited

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